Alan offers his insurance stack to small health insurance companies – TechCrunch
french startup Alain currently insures more than 270,000 people with its own health insurance contracts. The company is expanding its business in two different ways: it wants to offer more services to turn its insurance app into a super health app, and it announces today that it wants to sell its infrastructure and technology stack to more other insurance companies.
With this new business, called Alan-as-a-service, Alan essentially provides all the services you need to run health insurance in France – except that other insurance companies create these insurance products.
The best way to describe how it works is to talk about the first Alan-as-a-service customer. Mutual lamia is in partnership with Alan and will use Alan’s services in the future.
It’s a health insurance company covering 85,000 people, which means it doesn’t have a large team of in-house engineers. After switching to Alan-as-a-service, existing Lamie customers do not have to sign a new contract. Lamie is still in charge of pricing its insurance products and selling them to businesses and individuals.
“They use our mobile app. This is Alan’s main mobile app, it’s the one available in the App Store. The only difference is a Lamie splash screen that their members will see,” co-founder and CEO Jean-Charles Samuelian-Werve told me.
When you pay at the doctor’s office, Alan takes care of comparing what you paid with the coverage you get from your Lamie policy. And Lamie members should notice a real improvement, because Alan has refined this process considerably.
In France, private health insurance is attached to the national health card. When you hand your card to the doctor, Alan is notified of a payment within seconds. That’s why Alan has automated this process as much as possible. In most cases (two-thirds), members receive reimbursements in their bank account in less than an hour. The national health system also pays a portion, but it usually comes a few days later.
Companies that have a health insurance contract with Lamie will also be able to access Alan’s backend site to manage employees, invite them to create an account or remove them when they leave the company.
All three stakeholders gain different things from Alan-as-a-service. People who have a Lamie insurance product will have a better user experience and access to other Alan services. Lamie relegated computer problems to Alan. And Alan could eventually gain up to 85,000 users.
Alan will generate the same margins from third-party members as compared to his own members. And this should certainly contribute to the growth of the health insurance market, which remains very fragmented.